Our Story
Brown Insurance Services prides itself on a rich history and a seasoned team with over three (3) decades of expertise. Our focus on a human-centered approach, personalized service and the invaluable human touch sets our organization apart in an age increasingly dominated by technology, 800 numbers and automated answering systems. We provide comprehensive services dedicated to ensuring members receive live interaction and one on one attention.
Our team stands out for its ability to craft tailored benefits programs that align with each client's unique needs and cultural dynamics. Our approach is founded on meticulous planning and a strategic framework honed through years of experience, ensuring that clients derive maximum value from their healthcare investments through cost-effective services.
Our Leadership Team
Diana Leiter, Partner & CEO
Diana is a seasoned executive with a rich history of leadership and success in the Employee Benefits and Third Party Administrative services industry. As the CEO and Senior Partner at Brown Insurance Service, Inc., she is pivotal in the organization's strategic direction and operational excellence. With over three (3) decades of experience, Diana has established herself as a driving
force in the company, contributing significantly to its growth and success.
Lisa Moreno, Vice President
Lisa has worked in the public sector for more than 15 years. Born and raised in Southern California, she has lived in the local communities for over 40 years. Her skill set and client base are diverse and have included many large JPAs, Trusts and Associations, including large school districts, cities and county agencies. Lisa understands both sides of the table and has been instrumental in working with Public Administrators and Labor Unions to bring innovative healthcare solutions and employee benefits, providing high-quality and cost-effective strategies to ensure success now and in the future.
Founder & Partners
Gordon Barger founded Brown Insurance Services in 1980, building a thriving business through hard work and ingenuity that has lasted over 40 years. Gordon was particularly proud of his work with first responders, believing they deserved top-of-the-line benefits and customer service for their daily sacrifices. He tirelessly worked to secure low rates for them, proving their worth. Gordon's commitment to exceptional service established the high standard of customer care that our clients continue to enjoy today.
Today, our partners at Brown Insurance Services continue the legacy of excellence established by Gordon Barger. They are dedicated to maintaining the high standards of customer service and benefit solutions that Gordon championed. Our team works tirelessly to provide top-of-the-line benefits and secure the best rates for first responders and all our clients. By integrating innovative administrative services and personalized support, our partners ensure that our clients receive unparalleled care and attention, just as Gordon envisioned.
Building relationships builds trust
Committed
Our reputation for client and employee retention speaks volumes about how we do business. We’ve found that being a more proactive and involved partner leads to longer relationships and better results.
Comprehensive
We have the resources and fully supported teams to examine your business as a whole and design strategies to optimize against all of your objectives and audiences, from your overall mission to specific tactics.
Innovative
Healthcare, insurance, and finance are among the most massive and bureaucratic industries out there. We know them inside and out, so we cut through entrenched modes of thinking and create new avenues.
Agile
Gone are the days of “one size fits all” and “set it and forget it.” We personalize our plans, scrutinize our execution, and optimize our strategies, holding ourselves accountable to results and remaining responsive as situations change.